Business Operations

Making Customer Support Multilingual

AI translation services use a combination of crowdsourcing and machine learning to translate businesses’ customer-service operations into different languages, and are substantially faster and cheaper than traditional translation services, which makes it easier for businesses to reach international audiences. The algorithm automatically translate web pages, customer service emails and chats, and social-media posts, and a team of human editors reviews the translations for grammar and consistency.

Predicting Area-Specific Weather Implications

Machine-learning tools analyze historical weather and environmental data to provide targeted weather analysis, with a resolution as high as 0.2 miles, so companies can factor weather into business-planning decisions. For example, a retailer can use this information to estimate the impact weather will play on consumer purchasing decisions and preemptively adjust its stock of items accordingly.

AI interventions types in use

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